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I deal with multiple different companies online so needless to say, I own a large number of plugins, themes, etc. So, when it came to winning runner up in SE's mascot naming contest, one would think if the discount couldn't be used towards a certain product because it's already owned (or is completely unnecessary to purchase another), SE Sales would make allowances for the discount to be used for something different? Unlike many other companies who are willing to work with you, SE Sales is not one of those. Although, I imagine the sales department has policies that constrain them from making allowances for specific situations such as mine. Anyhow, I'm not complaining..it is what it is. Just thought others should be aware of such stringent SE Sales policies as well.
Comparatively speaking, I'd like to mention one company (among may others) that go above and beyond; SocialEngineAddOns. That's why I own 99.9% of their plugins.
Kyle Wed, 09/27/17 03:02:30 pm America/Chicago
Hi there, any questions about SocialEngine? I'm based at our office in LA and am happy to help.
MDNobles 03:02:43 pm
Kyle 03:02:50 pm
Hello! How can I help you today?
MDNobles 03:05:32 pm
Back when you guys had the mascot naming contest, I was first runner up. Since I already have 5 licenses through two accounts with you guys I really don't need another. Rather than accepting the 35% discount for another license as a consolation prize, could that 35% discount be applied for something else? Maybe the Atlas template?
Kyle 03:06:44 pm
The Mascot coupons would only be redeemable for purchasing a SocialEngine License. Unfortunatley we would not be able to use that coupon toward a different product.
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